Kabhi click nahi hua support ka matlab
Support team se baat karne ka wait time jyada tha, aur jab finally baat hui toh lagta tha jaise meri baat samajhne ki koshish hi nahi ho rahi thi. Multiple times seekh rahe the ki problem kya hai, par clear guidance nahi mili. Haan, ek cheez acchi lagi ki automated follow-up messages timely the aur complaints ko record karna toh karte they, par asli help do din tak nahi mil paayi. Mujhe lagta hai ki better communication aur faster response hona chahiye, tabhi users ko asli support mil sakti hai. Overall, response system thoda inefficient laga, jahan par easy queries bhi lamba chalti thi solve karne mein, jo mujhe disappointment thi.