Kabhi click nahi hua, onboarding ka process lamba tha
Toh starting mein main soch raha tha jaldi se sab ready ho jayega, par onboarding process ne thoda sab patience test kar diya. Pehle sign-up tha jo theek tha, invoice aur payment clear tha. Phir training modules start hue, par unmein thodi detail kami thi jo mujhe confuse kar rahi thi. Dialer tool seekhne mein maza bhi aaya tha, lekin database feature ko samajhne ke liye mujhe kaafi time lagana pada kyunki kisi ne explain properly nahi kiya. Har baar jab main kisi step par gaya toh auto updates thodi pareshani create karte the, kabhi kabhi lagta tha system slow ho raha hai. Telephonic support se jo help maangi wo generally sahi thi, par response time thoda slow tha. Overall, last tak mujhe lagta raha ki ye sab kab complete hoga, koi moment nahi aaya jab clear hua ki main fully ready hoon aur system mera kaam easy karega. Launch tak kaafi hurdles aaye jo thoda frustrating the. Agar training aur onboarding zyada smooth hoti aur time kam lagta, toh mujhe better lagta.