Kabhi click nahi hua onboarding ka process
Mujhe lagta tha ki onboarding training se kuch fayda hoga, par jab main start ki thi toh mujhe lag raha tha ki log bahut slow respond kar rahe hain. Jab bhi main kisi doubt ke liye contact karti thi, unka jawab milne mein bahut time lagta tha. Training session mein kuch points samajh aaye, par overall responsiveness bahut weak thi. Yahan tak ki kuch important tool features ki explanation bhi incomplete lagi, jiski wajah se mujhe lag raha tha ki main akeli hi sab samajh rahi hoon. Thoda sa feedback mangte time feedback system bhi aise tha ki uska response time bahut bigadta tha. Main expect kar rahi thi ki onboarding ke time pe jyada support milegi, par zyada tar time mujhe wait karna pada. Lekin haan, database feature thik tha, usme koi dikkat nahi thi. Onboarding ka jo flow hai, wo mujhe thoda confusing laga aur kabhi kabhi lagta tha ki main galat jagah pe register kar rahi hoon. Mujhe lagta hai agar support thoda jaldi aur actively milta toh shayad ye training thodi zyada effective hoti. Filhal, main training aur onboarding system se khush nahi hoon aur mujhe usme jyada waqt aur mehnat lagani padi.