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WFHI review

Kabhi click kiya, kabhi nahi

3 out of 53 of 5Verified customerSupport and communication

Kabhi click kiya, kabhi nahi

Woh moment yaad hai jab main pehli baar support ko call kar rahi thi, mujhe laga ki sab clear mil jayega easily, par thode confusion bhi the. Pehli baar jab dialect issue raise kiya toh response thik tha, par baad mein jab dusri baar call kiya tab lag raha tha ki expectations utni match nahi kar rahi hain jitni maine sochi thi. Training ka content tha easy-to-understand, but jab actual software ke features use kiye toh kuch cheezein waise nahi chal rahi thi jaise bataya gaya tha. Dialer ka design achha tha, aur database feature bhi kaam karta tha, lekin automatic updates ne thodi pareshani badhai. Kabhi support se turant help mili, kabhi wait karna pada. Sign-up aur payment process simple tha, par invoice thoda confusing laga. Is wajah se final impression thoda mixed raha mera. Expectations clear nahi hoti toh thoda frustration bhi aata hai, but support team ki koshish bhi thi toh main neutral hi rahungi. Overall, kabhi easy lagta hai system, kabhi tricky, isliye mujhe samajh mein nahi aata ki poori tarah satisfied hoon ya nahi.

Mitali GeorgeTamil Nadu, IndiaExperience: Published:
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