Kabhi click hua toh kabhi pura samajh na paya
Mujhe starting mein lagaa WFHI ki software ko samajhna easy hoga, kyunki sign-up aur invoicing toh theek-thaak chal rahe they. Par jab main software ko daily chalane laga, toh bohot basic cheezein khud se hi figure out karni pad rahi thi. Training aur onboarding ko kahin kahin follow karna thoda confusing lag raha tha, especially jab dialer properly kaam nahi kar raha tha baar-baar. Kabhi-kabhi automatic updates aise aate the jo settings ko change kar dete they bina bataye, jiski wajah se main sochta tha "Ye kya ho raha hai?". Support team se baat karne par woh helpful hote hain, par main chahata tha ki mujhe thoda zyada guidance mile bina baar-baar call kare. Database feature bhi use karna initially mushkil tha, kyunki usme kuch cheezein clear nahi thi aur mujhe sochna padta ki aage kya karun. Ek point aaya jab mujhe lagaa ki software samajh mein aayega aur phir click ho jayega, par vo moment kabhi fully nahi aaya. Overall, mujhe lagta hai ki software mein kaafi potential hai, par use karne mein thodi zyada mehnat lagti hai, jo har koi karna nahi chahega. Agar onboarding aur training thodi aur structured hoti, toh zyada easy ho sakta tha samajhna. Filhaal toh main sochta hoon ki use karte rahunga par frustration bhi rahegi jab tak sab cheezein clear nahi hoti.