Kabhi click hua toh kabhi nahi - thoda mixed feelings
Initially, support communication kaafi theek lag raha tha, jaise ki onboarding ke pehle din jab maine call kiya tha sab kuch set up karne ke liye. Lekin kuch din baad jab regular use kar rahi thi, toh kabhi kabhi queries ka jawab milna fast tha, toh kabhi lagta tha unhone dhyaan nahi diya. Yeh daily experience thoda inconsistent raha. Training aur onboarding materials achhe thi, aur database feature sahi kaam karta tha, par support se baat karna roz ka kaam joy nahi tha. Dialer bhi kabhi kabhi slow respond karta tha jispe maine support ko bataya, toh turant fix kar diya gaya, which I appreciated. Overall toh baat karoon, mujhe yeh lagta hai ki jab problem samajh aayi aur support kaam kiya tabhi woh moment aya jab system really useful hua. Par phir se kabhi kabhi delay ya confusion se frustration bhi hoti thi. Shayad woh beginners ke liye better handle ho sakta tha, lekin jo thoda experience rakhte hain unke liye thoda uneven hi hota.