3 out of 53 of 5Unverified experienceSupport and communication
Kabhi click hota hai, kabhi nahi
Shuruaat mein to sab thik laga, par jaise-jaise din beetay, support team se baat karna kabhi aasaan, kabhi mushkil hua. Dialer ka ek feature mere liye kaam karta tha, par database sync mein baar-baar problem ati thi. Har roz kaam ki speed us hisaab se nahi badhi jitna main expect kar rahi thi. Jab updates aaye, to kisi software bugs ne mujhe thoda time nuksaan pahunchaya, fir bhi support ne quick call utha kar help ki. Lekin kabhi-kabhi response der se mila, jo irritating tha. Overall, free training sessions meri understanding ko improve karne mein madadgar rahe, lekin kabhi kabhi lagta hai ki onboarding aur technical assistance dono hi equally strong honi chahiye, taki main behtar tarike se apne daily workflows ko manage kar sakun.