Kabhi Click Hi Nahi Kiya Aur Frustration Badha
Meri help ki zarurat thi lekin support system se sahi information milna bohot mushkil tha. Main bos baitha kar rahi thi ki kaise software aur training main aage badhu, magar har baar jab call karte thi support pe, ya help page dekhti thi, toh ya toh woh jawab nahi milte ya phir confusing lagte. Jo database aur calling tools hain, unka use karna mere liye frustration badha gaya. Automated updates ne bhi kabhi kabhi setting kharab kar di. Training mein bhi clarity kam thi, jiski wajah se mujhe lagta hai ki software ko samajhna mera liye bahut tough tha. Sign-up aur payment process to theek tha, par uska fayda tabhi hota jab main software ko effectively use kar pati. Jab tak maine support se sahi guidance nahi liya, tab tak laga ki sab time waste ho raha hai. Experience overall disappointing tha, aur lagega ki zyada samay lagta jab tak yeh sab things smooth nahi ho jati.