Kabhi click hi nahi hua onboarding mein
Training module start karte hi mujhe dhyaan diya ki sab kuch mere liye clear honi chahiye. Par yeh expectation poori nahi hui. Pehle step mein introduction wala part samajhna thoda mushkil hua mujhe kyunki language clear nahi thi, aur jo terms use kiye woh simple nahi lage. Agla step jahan dialer ke tools samjhaye gaye, wahan bhi clarity nahi mili ki kaunse feature kaise kaam karta hai. Jo training videos thi, unka flow thoda jumpy tha aur step-by-step guide nahi lag raha tha. Database functionality bhi organize karne mein extra effort laga, kyunki explanation incomplete lagti thi. Poora onboarding process mujhe confusing laga, na keval mein, balki support se bhi phone karne ki koshish ki par mila response utna helpful nahi tha. Payment aur invoicing ka jo procedure tha, usmein bhi transparency thodi kam thi. Training ke dauran jo agendas diye gaye they, woh kabhi meaningful nahi lage. Training efforts unrealistic mehsoos hue aur jo promises diye gaye the unka supporting material clear nahi mila. Mera toh experience yeh raha ki training mein kabhi clearly click hi nahi hua. Mujhe laga ki thoda aur structured aur stepwise approach hona chahiye tha, jisse main khud confident feel kar pati.