Kabhi click hi nahi hua mera support ka experience
Main support ko samajhne ki koshish kar raha tha par mujhe laga main hi khud apni problems ka solution dhoond raha hoon. Jab dialer aur calling tools mein issue aaya to maine turant help lene ki sochi, par jo instructions di gayi thi wo mere liye clear nahi thi. Training mein bhi basic cheezein sikhai gayi thi, lekin specific problems ke liye mujhe zyada khud hi samajhna pada. Telephonic support se baat karne mein bhi mujhe lag raha tha ki mujhe hi initiate karna pad raha hai har baar, unke taraf se proactive help nahi mili. Automatic updates se kabhi kabhi naye bugs aaye jo mera kaam aur tricky kar rahe the. Mujhe laga ki wo jagah jahan mujhe support milega, wahan frustration hi zyada tha. Mujhe lagta hai main software ka use karna chhod dunga ya phir aur zyada help ke liye ready rahunga.