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WFHI review

Kabhi click hi nahi hua

1 out of 51 of 5Verified customerTraining and onboarding

Kabhi click hi nahi hua

Sochti hoon ki training aur onboarding process ke baare mein main kya kahoon, kyunki jab start kiya tha, mujhe laga tha ki sab smoothly aur apne time ke hisaab se adjust hoga. Lekin jaise jaise training chal rahi thi, mujhe lagta raha ki jo expectations thi, woh poori nahi hui. Dialer aur database features ke bare mein basics samajh mein aaye par deep usability ke liye mujhe lagta tha ki aur help chahiye. Kabhi kabhi jo automatic updates aaye, woh mujhe thoda confuse karte the, especially jab naye workflows update kiye jaate the. Mere liye sabse bada moment jab pata chala ki yeh shayad mere liye nahi hai, woh tab aaya jab billing process mein mujhe lag raha tha ki support aur guidance kaafi limited hai relative to jo main expect kar rahi thi. Umeed thi ki telephonic assistance ya training sessions zyada personalised honge. Finally, mujhe lagta hai ki yeh system mere style and needs ke liye appropriate nahi tha, is wajah se main use karna band kar diya thi.

Anagha Chetan JainMizoram, IndiaExperience: Published:
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