2 out of 52 of 5Verified customerSales and pre-purchase
Kabhi clear nahi hua terms ko samajhna
Main sale ke dauran sehi details clear nahi thi, aur explanation me clarity ki kafi kami thi. Jo bhi product features the, unka matlab aur benefit mujhe samajhane mein kaafi mushkil hui. Har baar mujhe confusion ho jata tha ki invoice aur payment process kaise chalega, aur pre-purchase support se mujhe wo clarity nahi mili jo expected thi. Man mein yeh sawal tha ki kya main sahi product le rahi hoon ya nahi, par koi specific answer nahi mila. Aisi clarity hone se decision lena asaan hota, par yeh pura stage kaafi confusing tha, jis wajah se pura process frustrating lag raha tha.