kabhi clear nahi hua onboarding process
Jab maine WFHI ke training aur onboarding ko use karna start kiya, toh shuru mein laga ki sab manageable hoga. Par dheere dheere jab main rozana iss tool ke saath kaam kar rahi thi, toh frustrations badh gaye. Training sessions thode repetitive lage aur database ko samajhna bhi kabhi kabhi confusing hota tha, specially jab call dialer ki settings ko tweak karna hota. Support team ka response sometimes helpful tha, par day-to-day ongoing issues pe itna effective nahi lag raha tha jitna ki pehle socha tha. Mujhe lagta hai ki training modules ko thoda aur interactive aur user-focused banana chahiye tha. Ek ajeeb moment bhi aya jab lunch break ke baad dialog box freeze ho gaya tha aur mujhe restart karna pada – aise early hiccups se clarity kam ho jati hai. Overall, onboarding kabhi fully click nahi hua mere liye, par main dekhungi ki support kaise evolve karta hai iske saath.