Kabhi clarity nahi mili, aur confidence bhi kahan se aaye?
Training aur onboarding ke dauraan mujhe lagta raha ki main kabhi poori tarah confident nahi ho payi. Jab bhi new topics, jaise ki dialer setup ya database manage karna aate, instructions thodi confusing lagti thi. Support team se phone par baat kar ke bhi clarity nahi mili ki kaise step-by-step procedure follow karun. Automatic updates ne kabhi kabhi interface ko change kar diya, jo aur bhi mushkil badhata tha. Har session ke baad sochti thi ki shayad agla baar sab samajh aayega, par waise nahi hua. Matlab, kabhi us moment ka intezaar didi, jab sab clear ho jaye, aur tab tak frustration bana raha. Invoice aur payment process toh thik tha, lekin training jitni help aur asaani honi chahiye thi, woh nahi mili. Abhi bhi lagta hai ki agar dusri baar try karungi, toh initial phase mein zyada dikhat hogi.