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WFHI review

Kabhi bhi sure nahi hua ki support sahi hai

1 out of 51 of 5Verified customerSupport and communication

Kabhi bhi sure nahi hua ki support sahi hai

Maine jab support team ko call kiya toh starting mein laga ki shayad mera issue jaldi solve ho jayega, par dheere dheere mujhe samajh aaya ki wo log meri baat sahi se nahi samajh pa rahe hain. Har bar mujhe apna problem baar baar repeat karna padta tha aur calls bhi long chali, jiski wajah se frustration badh gai. Jab tak main unke instructions ko follow kar raha tha, lag raha tha ki progress ho raha hai, lekin baad mein wo bhi ulti taraf chala gaya. Mujhe kabhi bhi confident feel nahi hua ki mera technical issue waise solve ho raha hai jaisa bataya gaya tha. Overall experience mein mujhe lagta hai ki communication gap bohot zyada tha, aur end tak clarity nahi mili. Mujhe laga jise main samajh raha tha problems asal mein waise nahi thi, aur support ke response delays ne mujhe aur confusion mein daal diya tha.

Harish BanerjeeKarnataka, IndiaExperience: Published:
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