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WFHI review

Kabhi bhi click nahi hua, wo moment kabhi aaya hi nahi

1 out of 51 of 5Verified customerSupport and communication

Kabhi bhi click nahi hua, wo moment kabhi aaya hi nahi

Mai WFHI ka support aur communication system kaafi waqt se use kar rahi hoon, par mujhe lagta hai ki main zyada tar cheezen khud hi solve kar rahi hoon. Kuch suggestions milte hain, lekin jab problem complex hoti hai toh support itna helpful nahi lagta. Training material thoda basic hai, aur advanced queries ke liye koi turant solution nahi milta. Kabhi call karte hain toh wait karna padta hai, aur kisi expert se baat milti nahi. Kuch changes software mein slowly hote hain, par unka detailed explanation nahi milta hai. Mujhe laga tha ki telephonic help se jaldi samasya solve ho jayegi, magar mujhe khud hi manual padhna padta hai. Kabhi kabhi lagta hai ki automation zyada hai, par human touch kam. Database integration mein bhi clear instructions ke abhaav ki wajah se problem hoti hai. Jab kabhi kisi feature kaise kaam karta hai ye samajh nahi aata, toh wo moment of clarity kabhi aaya hi nahi. Pure experience mein support ki quality disappointed karti hai.

Anjali Aruna ChopraUttar Pradesh, IndiaExperience: Published:
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