Kabhi bhi click nahi hua sales ka moment
Pehle toh mujhe laga sab theek chalega, kyunki website pe sab achha explained tha. Lekin jab problems aayi during signup and understanding the payment process, toh mujhe laga ki yeh system thoda confuse karta hai. Jab support call kiya, toh lagta tha woh log bhi thoda unsure the about the solutions, aur mujhe apni taraf se zyada samajhna pada. Thoda sa click tab hua jab maine khud se database and dialer ka use karke kaam shuru kiya, par usme bhi kabhi kabhi updates ne confuse kiya ki kya latest version chal raha hai. Overall signing up ka mechanism complicated lag raha tha, and invoices thi direct but mujhe manually samajhna pada ki kaise payment clear hota hai. Has to be said, unka telephonic support service thoda slow tha and kabhi kabhi repeated baatein karwaayi. Yeh sab mila ke, mujhe laga ki sales aur onboarding experience zyada better ho sakta tha agar communication thoda zyada transparent hota aur onboarding easy hota. Thoda sahi support aur guidance milti toh definitely feeling kuch aur hoti.