Kabhi baat bani, kabhi nahi: support ka experience
At pehle toh support theek lag raha tha, they replied quickly and seemed samajhdar. Lekin dheere dheere day-to-day mein communication mein problems aane lage. Kabhi kabhi jab issue bataya toh lagta tha ki samjha nahi ja raha, aur response bhi delay hota tha. Call karte waqt patience rakhna padta tha, as sometimes lines were busy ya phir wait time zyada hota tha. Email ke through jab queries bheji, toh replies thode generic aur unhelpful lage. Honestly, handset dialer tools aur database integration mein bhi kabhi glitches aaye jo turant resolve nahi hue. Par main ye maanunga ki onboarding phase ke time ke aas-paas toh software ka training session acha tha, which thoda promising banaata tha. Lekin pure mahine ke use ke baad lagta hai ki daily support aur communication mein improvement karna zaroori hai.