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WFHI review

Kabhi acha kabhi bekaar laga, par mil gaya jo dhoondh raha tha

3 out of 53 of 5Verified customerTraining and onboarding

Kabhi acha kabhi bekaar laga, par mil gaya jo dhoondh raha tha

Onboarding aur training ke waqt mujhe shuru mein thoda confusion hua kyunki dashboard itna straight forward nahi tha. Lekin jab maine ek baar dialer setup karna shuru kiya, toh mujhe training videos ne kaafi madad ki, especially jab mujhe apne contacts database ko samajhna tha. Par ek cheez jo thodi si dikkat hui, woh thi call logs ko samajhna, waha mujhe thoda time laga samajhne mein ki kya sequence follow karna tha. Training ka ek moment yaad hai jab main ek module me phasa tha, toh support team ne mujhe telephonic call pe guide kiya jo kaafi clear tha. Overall, software ke updates ne kuch naye features laake thoda easy banaya, lekin kuch steps abhi bhi cluttered lagte hain. Payment process straightforward tha, invoice bhi timely mili, jis se kaam asaani se chala. Main yeh keh sakta hoon ki onboarding ka process fair tha, thoda beech beech mein rukawat thi, par mujhe joh chahiye tha woh mil gaya.

Siddharth AggarwalTamil Nadu, IndiaExperience: Published:
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