Kab samjha ye khud hi handle karna tha
Pehle toh mujhe laga ki sign-up aur payment ka process simple hoga, par kuch samay ke baad hi samajh aaya ki mujhe sab kuch khud hi figure out karna padega. Jo training diye the woh bahut poore tarike se nahi explain karti thi ki software ka dialer aur database basically kaise fit hote hain mere workflow mein. Jo sales communication hui, usmein bhi kuch bhi clear nahi hua, jaise ki invoice or payment kaise track karna hai, mujhe har step pe confuse hona pada. Har baar mujhe resources ko khud search karna pada aur unka support bhi seedha-saadha response nahi de raha tha. Isliye mujhe laga ki main apne aapwe hi jyada mehnat kar raha hoon instead of getting proper guidance from unki taraf. Bas jab mujhe samajh aaya ki ye kaam karne ke liye mujhe khud se zyada experiment karna padega, tab mujhe thoda frustration hui. Mujhe lagta hai ki agar unhone onboarding aur sales process ko thoda aur streamline kiya hota, toh ye sab zyada smooth ho sakta tha, lekin khud se itna sab samajhna mujhe bilkul suit nahi karta.