Kab samjha ki support mujhe help nahi karega
Kitni baar maine support team ko call kiya, shayad unki responsiveness pehi meri clarity badalne lagi thi. Pehle lagta tha jaldi response milega aur samasya asaani se solve hogi, par baad mein realize hua ki unke answers ya solution mujhe frustrate karte rahe. Jab bhi koi technical problem hui, toh lagta tha woh samjhein hi nahi mujhe ya mera issue kitna serious hai. Unka communication effective nahi tha, kabhi kaafi deri ho jaati thi phone uthane mein aur kabhi clarification dene mein bhi time lagta tha. Training sessions ke baad mujhe laga ki support accha rahega par itni delay aur confusion ne mujhe uss bharose se door kar diya. Software updates ki wajah se bhi kai baar nayi problem aayi, jise main turant samjha nahi paya aur two-three baar support ko phir se samjhana pada. Ye baatein soch kar aaj bhi lagta hai ki shayad unke system ko better streamline karna chahiye tha, tabhi mera experience zyada acha hota.