Kab samajh aya support unka thoda alag tha from previous use
WFHI ki support system use karna thoda different tha from jo maine pehle platforms pe kiya tha. Jab main pehli baar call kiya tha to response socha jitna quick milega, waise nahi aaya. Pehle main thoda wait bhi karna pada jabki dusri jagah maine instant help dekha tha. Lekin jab samajh aya ki unka process thoda particular hai support ke liye aur ticket system pe zyada rely karte hain, toh thoda easy ho gaya tha judna unke team se. Training session ki quality decent thi, par mein expect karta tha ki onboarding mein thoda zyada personal interaction milega, jo shayad unhone automate ki wajah se thoda kam tha. Dialer tools aur software ka access mujhe acha laga, database feature useful laga mera workflow ke hisab se. Payment aur invoice system straightforward tha. Overall, support system samajhne mein thoda time laga par jab use karne laga toh kaam chal gaya. Bas ek baar samajhna parta hai ki kis tarah se contact karna hai aur response kaise aayega, tab kisi level pe click hota hai.