2 out of 52 of 5Verified purchaseSupport and communication
Kab samajh aayi ki yeh setup sirf ek baar ka hai?
Maine pehle hi socha tha ki setup ke baad thoda ongoing assistance milega, par yeh zyada tar ek baar ka hi process tha. Jab main database feature setup kar rahi thi, toh shuru ke steps thode confusing the, lekin samajh aaya ki unke support wale part zyada active nahin rahte hain baad mein. Dialer aur calling tools theek chal rahe the, par jab baar-baar questions ke liye phone support ko call kiya, toh lagta tha ki vo sirf initial sessions tak hi madad dete hain. Onboarding flow pe mujhe lage ki documentation sufficient thi, magar realtime support mein thoda kami thi. Automation updates time to time aate hain, par unke impact ke baare mein klarity nahi milti thi, isliye lagta tha ki zyada ongoing help available nahi hai.