Kab samajh aaya ki support clarity thik nahi hai
Company ko main yeh kehna chahta hoon ki unka support team thoda clear communicate karta toh bahut acha hota. Jab maine unse call par baat ki, explanation itni simple nahi thi aur mujhe baar-baar poochna padta ki kya matlab hai. Kabhi kabhi lagta tha ki yeh log details ko thoda complicated bana dete hain jab mujhe simple answers chahiye the. Mujhe samajh nahi aaya ki unka process kaisa chal raha hai, support se clarity nahi milti thi. Ek baar laga ki situation samajh aane wali hai, par phir server ya dialer mechanism samjhane mein phir se uljhan ho gayi. Thoda aur straightforward communication aur detail kaafi madadgar hoti. Database use karne mein bhi shayad yeh baat dikh rahi thi ki proper explanation nahi mil raha. Paid software ka matlab yeh nahi hona chahiye ki support confused kare, mujhe aise lagta hai ki aapko apni language aur explanation simple rakhni chahiye, taaki hum user ko samajh aaye bina pareshani ke.