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WFHI review

Kab samajh aaya ke support hai faaltu?

1 out of 51 of 5Verified purchaseSupport and communication

Kab samajh aaya ke support hai faaltu?

Mujhe laga tha ki jab main support ko call karunga toh jaldi problem solve ho jayegi, lekin yeh sab bohot time waste tha. Pata nahi kitni baar mujhe wahi baat repeat karni padi, aur har baar waiting mein lagta tha ki main kisi queue mein phasa hoon jo kabhi nahi khatam hoga. Dusre software providers ke comparison mein, yeh kaafi disappoint karne wala tha kyunki maine socha tha ki better communication milega aur baar-baar apni problem samjhani nahi padegi. Lekin yahan toh har interaction mein lagataar wahi questions poochhe gaye, jiski wajah se mera darr badh gaya ki yahaan se kuch solve hoga bhi ya nahi. Jab mujhe finally kisi ne help ki, tab tak frustration itna ho gaya tha ki main khud apni jagah se nikalna chahta tha. Support ka overall flow mere liye zero helpful tha, aur yehi moment tha jab mujhe clearly laga ki main galat jagah hu.

Sohail NambiarAssam, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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