Kab click hua ya nahi, yeh continue sochi thi
Soch rahi thi product purchase karne se pehle ki sales process smooth rahegi, par mujhe lagta hai mujhe zyada cheezein khud hi samajhni padi. Sign-up process se pehle jo clarity chahiye thi, woh itni nahi mili thi. Jab main onboarding design ke baare me detail maangi, toh response thoda vague mila. Training ke dauran bhi bohot basic cheezein pehle se clear nahi thi, isliye mujhe jaldi se sab kuch samajhne me dikkat hui. Dialer aur calling tools ka use karne ke liye mujhe kaafi trial-error karna para, koi straight instructions nahi thi. Database feature ke integration me koi extra explanation nahi mili, jiske wajah se mujhe wait karna pada ki main use khud se optimize kar loon. Payment process to theek tha, invoices timely mile par iske alawa support se clarity ki kami mehsoos hui. Jab socha ki training aur onboarding itni complex hai toh shayad help mil jayegi, par wo bhi limited thi. Mujhe tab samajh aaya ki yeh product meri expectations se badhkar nahi hai regarding explanation aur support clarity. Overall, mujhe lagta hai ki product ko use karne ke liye zyada self effort chahiye tha, aur yeh us samay zyada help nahi karta jab aap thoda confuse ho.