Kaam thoda acha hua, support thoda tricky tha — sabke liye nahi
Mujhe lagta hai ki telephonic support ke case mein mixed feelings hain. Jab main sabse pehle call kiya tha, toh response time thoda lamba laga, joh thoda frustrating tha. Par ek baar jab connection establish ho gaya, support staff ne achhi koshish ki problems ko samajhne mein, aur solutions dene ki. Lekin main ne notice kiya ki jab complex queries aati hain, toh wo jyada jaldi resolve nahi hote. Mere liye/meri timing ke hisaab se, thoda patience rakhna padta hai, jo har kisi ke liye feasible nahi ho sakta. Software aur training wale parts toh kaafi smooth the, dialer tools bhi mostly reliable rahe. Mera database feature ke sath kaam karna easy raha, aur automatic updates ne kabhi interruption nahi diya. Par support experience ne mujhe thoda confuse kiya ki agar main beginner hota toh kya itna patience rakh paata? Shayad experienced users ke liye yeh system better suit karta hai jinhone thoda background knowledge already hai. Toh overall, software and features fine hain lekin support jo stakes hogi, wo sabke liye ho yeh zaroori nahi lagta. Maine socha ki yeh dikkat hai jo company pe dhyan dena chahiye.