Kaam ke hours ke liye thoda theek tha, par support slow tha
Maine WFHI ka software aur support ka trial kiya tha apne kaam ke hours ke hisab se. Software mein database feature theek tha, jo mere workflow ke liye thoda madadgar laga, call dialer bhi sahi se kaam kar raha tha din bhar. Lekin support team se baat karne mein gana kaafi time lagta tha, aur baar-baar apni problem repeat karni padti thi. Mujhe laga ki hours ke andar help milni chahiye thi par kabhi kabhi toh wait zyada ho jata tha. Onboarding flow initial setup mein convenient laga, par thoda aur smooth hona chahiye tha. Automatic updates ke baad bhi kuch naye bugs aaye jo thoda frustrate karte the. Billing process average tha, clear tha invoices ke baare mein. Overall, software apne kaam toh karta tha, par support aur communication mein improvement chahiye, tabhi zyada fit lagega un logon ke liye jo specified hours pe kaam karte hain.