Kaam ke hisaab se timing thodi ajeeb rahi
Mujhe laga tha ki support team meri working hours ke according zyada flexible hogi, par unfortunately aisa nahi tha. Jab main contact karta tha toh ya toh timing match nahi karti thi ya fir response late milta tha. Skype calls aur dialer ko set karne mein bhi confusion hui, par ek baat achhi ye thi ki automatic updates smoothly ho rahe the, jis se kuch technical bugs solve bhi hue. Lekin overall, communication itni effective nahi thi jitni main expect kar raha tha. Onboarding bhi thoda rushed laga, jisme thoda aur patience dikha kar better training provide ki ja sakti thi. Payment process straightforward thi par invoice thodi der mein mili, jisse thoda doubt hua. Mujhe lagta hai ki agar support thoda aur hours ke hisaab se adjust hota to experience better hota. Par abhi ke liye main isko 2 star deta hoon kyunki software features kaafi basic aur thode unreliable lage mujhe.