Kaafi zyada self-help karni padhi with support
Jab maine WFHI ka software lena start kiya, toh mujhe laga support thoda zyada struggle wala rahega. Jo telephonic assistance di gayi thi, wo itni helpful nahi thi jitni main expect kar rahi thi. Kai baar mujhe khud se hi troubleshoot karna pada, aur bahut saari cheezen samajhne ke liye multiple tries karni padhi. Documentation aur training toh theek thi, par jab actual calling tools ya dialer mein issue aaya toh response slow mila. Payment process aur invoice milne mein bhi thoda confusion tha, jise main khud samajh kar handle karna pada. Mujhe lagta hai ki company ko apni support aur communication ko improve karna chahiye tha takki users help easily le sakein. Overall experience itna accha nahi tha, especially agar aap first time is software use kar rahe hain, toh mauka hai ki aapko zyada self-effort karni padegi, jo main apne dost ko bhi aise hi bataungi.