Kaafi waqt lag gaya sab khud se samajhne mein, thodi frustration thi
Mujhe lagta hai ki support aur communication mein thoda kami thi, kyunki main jab help maangti thi toh zyada tar cheezein khud se hi samajhni padti thi. Kabhi kabhi toh maine phone pe support team ko contact kiya, lekin response delay hota raha, jisse uss waqt kaam ruk jata tha. Training sessions mein bhi jo information di gayi thi, usmein practical problems ke solutions clearly explain nahi kiye gaye the. Is wajah se maine kai baar apne aap hi troubleshoot karna seekha during the initial phase. Ye approach thoda alag tha meri expectations se because main soch rahi thi ki guided support milega zyada. Par jo main ye bhi kahungi ki jab baat prioritize support ki aayi, toh time milne par customer care teams ne koshish ki madad karne ki. Agar thoda aur proactive ho kar communication ki gayi hoti, toh shayad main jaldi shift kar pati. Abhi tak mujhe lagta hai ki main software pe fully confident hone mein time lagaoongi, but I appreciate unka effort in parts.