Kaafi Time Waste Hua, Support Bohot Slow Tha
You promised quick start and robust support, lekin main bata du, baat bilkul aisi nahi thi. Sign-up ke baad maine kaafi try kiya ki software samajh jaun, par dialer aur database samajhne mein main uljhan mein tha. Support se baat ki to response time itna slow tha ki mujhe lagta tha ki main apne aap sab seekh loonga. Koi proper guidance ya quick call schedule karwana mushkil tha, iska matlab ye hai ki mere paas resources hone ke bawajood main kaafi der tak basically stuck raha. Automatic updates aaye, par unka koi fayda nahi hua jab tak main basic software functions unfamiliar tha. Payment ka process thik tha, par uske baad ki help ya training mein jo delay hua, woh bohot disappointing raha. Agar aap log thoda jyada active rahte aur samay par response dete, toh main jaldi se kaam pe lag sakta tha. Abhi main frustrated hoon ki itna wait karna pada.