Kaafi time and effort laga but support se clarity nahi mili
Main jab support team ko contact kar rahi thi, tab mujhe laga description ke mutabiq sab kuch asaan hoga, lekin reality main kafi confusion rahi. Dialer aur calling tools ke baare mein information chahiye thi, par baar baar mujhe wahi cheez repeat karwani padti thi. Support wala banda ya ladki screen par available documentation se zyada madad nahi kar paye, bas general instructions dete rahe. Mujhe intezaar karna pada, aur kai baar system automatic updates ke baad thoda slow bhi ho gaya meri taraf se. Jo database feature hai, use samajhna mushkil tha kyun ki help section itna organized nahi tha. Sign-up process simple tha, magar invoice clarification samajh mein nahi aayi customer support se. Mujhe laga tha ki clarity milegi jaldi se par kaafi lambi calls leni padin with no proper direction at times. Overall, support me thodi improvements honi chahiye because it took a lot of patience to just understand basic functionalities.