Kaafi theek laga overall, bas thoda self help karni padi
Pehle toh lag raha tha ki support call pe turant milega aur sare queries clear ho jayenge, par practical mein thoda alag tha. Mujhe zyada tar cheeze khud se samajhni padi, training material aur onboarding flow achhe hain, par jab technical ya dialer ke issues aaye toh telephonic support response time thoda slow raha. Automatic updates hain jo lagataar software ko up-to-date rakhte hain, lekin unmein kabhi kabhi nayi cheeze samajhna padta hai khud se. Database feature mein data maintain karna asaan raha, magar complex queries ke liye support thoda limited tha. Payment aur invoice process achha follow karwaya gaya, sign-up mein bhi koi dikkat nahi aayi thi. Overall jo feel aaya woh ye tha ki system chalana manageable hai, lekin kaafi self effort aur patience lagti hai jab help lena padti hai. Support bharosa dene wala hai, par ekdum hi immediate nahi. Is wajah se main kaafi khush hoon, bas thoda aur accessible support accha hota.