2 out of 52 of 5Verified purchaseSales and pre-purchase
kaafi surprised tha customer response ko leke
Main soch raha tha ki sales log jaldi aur efficiently reply karenge mere sawalon par, par actually experience kuch aur tha. Kabhi kabhi toh mujhe kaafi wait karna padta tha unke response ke liye. Ye baat main expect nahi karta tha with paid software service jisme communication itna important hai. Delivery ki clarity thodi kam thi, specifically jab main unse poocha ki training mein kya cover hoga, wo clear nahi kar paaye. Fir bhi dialing tools oke the, aur database bhi theek tha, par support mein ye unexpected delay ne overall experience ko thoda weak kar diya. Mujhe lagta hai ki agar thodi aur promptness hoti, toh main rating badha sakta tha, par is level par main thoda disappointed rahunga.