Kaafi self-work chahiye tha post sales mein
Main bolunga ki pre-purchase ya sales ke baad kaafi portion mujhe khud figure out karna pada, aur yeh thoda tedious tha. Pehle toh sign-up aur payment process achha tha, lekin jaise hi main calling tools aur database integration pe aaya, toh jyada guidance nahi mili. Training materials mile the par unmein thoda technical jargon itna clear nahi tha ki main bina kisi struggle ke same day setup kar saku. Joining ke baad mujhe khud se dialer aur workflow setting pe time spend karna pada, jisme kuch features jakad lagte the, jaise callback functions ya auto update connectivity. Support team ne help karne ki koshish ki, lekin kabhi kabhi response milne me time lag raha tha, toh pata chala ki main har cheez par khud hi dependent hun. Software features achhe hain - updates regular hote hain aur invoicing process smooth hai - par clearer step-by-step initial guidance honi chahiye thi taaki onboarding jaldi ho jaye. Overall, main kahu ki self-help focus thoda zyada ho gaya tha, jabki thoda aur handholding saath me ho jata toh process easy ho sakta tha. Par fir bhi jo tools hain, unke under function toh kaam karte hain jo promise kiya gaya tha.