Kaafi pareshaan feel hua, support ne itna help nahi kiya
Mujhe lagta hai support aur communication mein thoda zyada kaam karna hota, especially jab main software ke advanced features samajhne ki koshish kar raha tha. Thoda khud se samajhna pada, jo ki frustrating tha, khaaskar jab training mein itni clarity nahi thi. Par haan, ek baat acchi lagi ki automatic updates se software apne aap refresh hota raha, isse mujhe manually kuch karna nahi padha. Lekin support team se baat karna ek tarah se time-consuming tha, kyun ki baar baar apni baat repeat karni padi. Overall, main thoda feel karta hoon ki onboarding experience smooth ho sakta tha agar communication zyada proactive hoti. Mujhe pata hai ki woh log busy hote hain, par main expect karta tha ki zyada assist karenge jab problems face kar raha tha. Isliye main rating do de raha hoon, kyunki khud se seekhna mujhe thoda frustrating laga, support delay big issue bana.