Kaafi mushkil thi billing samajhna aur payment karna
Main jab pehli baar billing section me gaya tha, toh mujhe samajhne me thodi dikkat hui thi ki kaunse charges kis wajah se lag rahe hain. Interface thoda unclear tha aur labels bhi confusing the, isliye mujhe baar baar support ko call karna pada. Support team ne madad ki, lekin itna baar baar call karna padna thoda frustrating tha mera experience. Waisey, order summary aur invoices ka layout thoda theek tha, par fir bhi woh information ko quickly samajhna easy nahi tha. Payment options thoda limited lage mujhe, par sab kuch toh hai jo ek basic user chahiye hota hai. Dhyaan raha ki ye dikkat mere liye thi, shayad dusre logo ke liye sab kuch easily samajh aaye. Support wale log madad karte hain, par unpaid invoices tak recovery process samajhna mujhe thoda zyada waqt aur effort lagaya. So overall, hopeful hoon ki future updates me ye cheeze improve hongi kyunki abhi ke liye ye process itna hassle-free nahi tha jitna expect tha.