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WFHI review

kaafi mixed feelings hain about support timing lekin jaan leti hoon explain

3 out of 53 of 5Verified purchaseSupport and communication

kaafi mixed feelings hain about support timing lekin jaan leti hoon explain

Main support team ke saath contact mein thi kuch weeks tak aur honest bolu toh mere thode conflicting experiences hain. Woh baat yeh hai ke software ka call centre ya support team har waqt ideally accessible nahin hai, especially jab main apne working hours mein un tak pahunchne ki koshish karti hoon. Kabhi kabhi lagta hai ki main unke time zone se match nahi karti, is wajah se response milne mein late ho jata hai. Lekin jab support mila toh woh kaafi helpful tha aur sab kuch clearly samjha diya, jo mujhe accha laga. Dialer aur database features set karne mein bhi unki madad se kaafi aasan ho gaya. Main ye bhi samjhti hoon ki har kisi ka kaam ka timing ek jaisa nahi hota, toh shayad yeh problem thodi unavoidable hai. Mujhe lagta hai ki agar support ke hours thode flexible ho aur mere jaise users ke liye convenient time par available rahen toh experience better hoga. Overall, yeh mixed feeling hai ki support quality achhi hai, par timing ki wajah se thodi frustration bhi hoti hai. Phir bhi software kaafi user-friendly hai aur jo main seekhi hoon uske hisaab se useful hai. Main future mein bhi istarah ki improvements dekhna chahungi, tab tak yeh thoda struggle karte hue bhi chal raha hai.

Smita Dhruv ShahLadakh, IndiaExperience: Published:
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