Kaafi missing thi jab baat support ki aayi
Mujhe pata tha ki WFHI ki telephonic support theek hogi, but jab kuch gadbad hui toh wo expectations poori nahi hui. Main soch rahi thi ki support team kuch zyada samajhdari aur patience dikhaegi, par baar baar repeat karna pada apni problem. Unhone response to diya, aur unka dialer system accha tha, usme koi dikkat nahi thi. Lekin jo real solution chahiye tha, wo nahi mila. Kuch updates automatically to ho rahe the, par kabhi kabhi delay ke wajah se kaam ruk jaata tha jo frustrating tha. Support ka communication thoda aur smooth hona chahiye tha, aur clarity bhi kam thi in explaining the reasons when the issue persisted. Main samajh sakti hoon ki har problem aasani se solve nahi hoti, par kam se kam thoda zyada effort aur clarity chahiye tha mujhe yahan. Toh overall, experience mixed raha, achha laga support tha par complete problem solving mein kami thi.