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Kaafi mehnet karni padi par mila jo chahiye tha finally

3 out of 53 of 5Unverified experienceSupport and communication

Kaafi mehnet karni padi par mila jo chahiye tha finally

Mujhe WorkFromHomeIndia se support lene mein thoda effort laga because main pehle thoda unsure tha ki mujhe kaise aur kahan se help milegi. Jab main unke software ke dashboard pe gaya, toh bugs ke solutions dhundhna itna straightforward nahi tha jitna maine socha tha. Thoda navigation mein problem aayi, support page aur telephonic assistance endpoints clear nahi dikh rahe the. Phir bhi bola tha ki on-call help milega, toh ek do baar jab maine phone lagaya, toh response mila but thoda wait karni padi. Khair, patience se kaam liya aur unhone jo last support call pe bataya, woh kaafi helpful tha. Phone ke dialer aur database tools ke use ke dauran bhi thoda trial and error laga, lekin akhir mein samajh gaya ki kis tarah se data integrate karna hai aur calls manage karne hain. Soch raha hoon ki shayad naye users ke liye thoda aur streamline hona chahiye ye sab ki help dhundhna is tarah se asaani se mile. Mujhe lagta hai jo log zyada technical nahin hain, unke liye zyada handholding zaroori hai.

Ravi AroraAssam, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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