Kaafi mehnat maangne wali support thi, thak gayi main
Mujhe support se help leni thi dialer setup mein par lagta hai unse baat karne mein zyada time lag gaya. Bar bar call karni padi, aur kabhi kabhi toh response milne mein der ho jaati thi. Kabhi toh samajh nahi aata ki main kisko phone karoon, woh poora process thoda confusing tha. Training aur onboarding ke dauraan bhi jab main samajhne ki koshish kar rahi thi software ke parts, tab support waale kaafi delayed hote the. Jo calls karta tha unka tone thoda monotonous tha aur lagta tha ki wo bas scripts pad rahe hain. Mujhe lagta hai unko thoda aur effort daalna chahiye apni responsiveness improve karne mein, specially jab problems urgent ho. Payment aur sign-up to ho gaya lekin usse related questions ke liye bhi baar baar call karni padi. Overall main thodi disappointed thi support experience se kyunki main chaahti thi ki mera kaam jaldi ho jaaye bina zyada pareshani ke, par unfortunately yeh sankat mila.