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WFHI review

Kaafi mehnat lagi support samajhne mein

3 out of 53 of 5Verified purchaseSupport and communication

Kaafi mehnat lagi support samajhne mein

Jab maine support team ko pehli baar call kiya tha, toh lag raha tha ki sab kuch simple hoga, par instruction samajh mein thodi confusion thi. Kuch galatiyan ho gayi call ke dialer mein, jiski wajah se mujhe baar-baar samjhane padta tha problem ko. Support wale log polite the par har baar detail mein explain karte karte thoda time lag gaya mujhe confident feel hone mein. Training ke initial part ke baad jab database feature use karna start kiya, toh kuch automatic updates ke wajah se performance mein changes aaye jo samay ke saath adjust karna pada. Phir bhi, telephonic support se jab bhi baat ki, unhone patience rakha aur queries dhyan se suni. Sign-up aur payment process straightforward tha, yeh acha laga, bas thodi aur clarity payment confirmation mein honi chahiye thi. Overall, itni effort ke baad aakhir mein lag raha tha ki mein software ko achhi tarah samajh payi hoon. Lekin yeh process thoda complex zarur tha, jo shayad har kisi ke liye easy na ho. Agar support thoda aur proactive hota toh shayad experience better hota. Phir bhi, jo bhi steps liye, unhone mujhe sikhaya ki software kaise use karna hai effectively. Confidence gradually build hua par iske liye patience aur dhairya chahiye tha.

Seema RadhakrishnanPuducherry, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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