3 out of 53 of 5Verified purchaseSupport and communication
Kaafi mehnat lagi, par thoda disorganized tha
Aapka support aur communication process thoda mixed experience raha mere liye. Onboarding steps ka order samajhna pehle thoda confusing tha, kyunki kuch cheezein pehle bati gayi thi jabki unka use baad mein karna tha. Lekin mujhe yeh bhi laga ki support team ne genuine effort dikhaya to solve problems jaise ki dialer setting mein issues aane par. Jab tak main database feature fully samajh payi, tab tak multiple phone calls aur emails karni padi thi. Automatic updates mujhe kabhi kabhi disturb karte the, kyunki workflow break hota tha beech mein. Overall, mujhe lagta hai ki aap log thoda aur streamline kar sakte hain onboarding ko, taaki naya user easily samajh sake bina zyada help ke.