Kaafi mehnat lagi, par sequence thoda ajeeb tha
Sales aur pre-purchase process mein mera experience mixed raha. Sabse pehle sign-up ka flow thoda convoluted lag raha tha, kyunki steps ekdum logically organised nahi the. Kabhi mujhe laga ki pehle payment information clear karni chahiye thi, fir product details, lekin reverse hua. Is wajah se kaafi confusion ho gaya ki actual kis stage par invoices milenge aur training shuru hogi. Support team ne toh thoda madad ki thi, par main expect karti thi ki ye poora flow thoda zyada streamlined ho taaki new customers ko extra mehnat na karni pade. Mujhe thoda patience rakhna pada kaafi baar tab tak jab tak sab setup hua. Lekin product aur training material achhe lagte hain, sirf woh order aur process sequences thoda better ho sakte hain. Agar ye plan bana ke diya jata ki pehle kya karna hai aur agle step tak kaise badhna hai, toh ye effort kam lagta. Thoda aur soch samajh ke step arrange karne ki zarurat hai, toh naye users ko zyada struggle nahi karni padegi.