Kaafi mehnat lagi, par sahi raasta dhundhna tha
Soch rahi thi ki support bas ek call me meri help kar degi, par experience thoda alag tha. Jo bhi steps diye gaye the, wo kabhi kabhi thoda out of order lage, jisse mujhe kaafi baar wapas jana pada aur phir se clarify karna pada ki asli problem kya thi. Dialer aur software ke issues par baat karte hue, mujhe lagta hai ki training ke materials mein thoda zyada user perspective ko dhyaan me rakhna chahiye tha, kyunki zahir hai ki ek basic user ko step wise pata hona chahiye ki uninterrupted workflow kaise banaye. Support wale zabardasti steps ko repeat karwate rahe, bina mujhe efficiently first time guide kiye, toh wo frustrating ho gaya tha. Lekin, main ye maanungi ki joh final solution mila, wo theek tha aur software chalane mein kuch help toh mili thi. Bas thoda aur streamline karne ki zarurat hai pura process ko, especially communication aur steps ke sequence me.