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WFHI review

Kaafi mehnat karni padi mujhe support samajhne mein

5 out of 55 of 5Verified customerSupport and communication

Kaafi mehnat karni padi mujhe support samajhne mein

Jab main WFHI se software use karna shuru kiya, support kaafi complex laga. Aapki taraf se jo documentation mila tha usmein basic cheezein theek thi, par bahut kuch mujhe khud samajhna pada apne dam par. Calling tools aur dialer ka setup initial phase mein straightforward nahi tha, main baar-baar settings mein ghusa karta tha, trial and error se samajhne ki koshish karta raha. Database ke integration mein bhi updates ke baad kuch changes aise aaye jo pehli baar mujhe thoda confuse kar gaye, mujhe manually guide karna pada. Telephonic support se baat hui, lekin woh bhi thoda guarded lagte the, har baar step-by-step bataana padta tha. Payment aur invoicing streamline tha, lekin usmein bhi confirmation thoda late aata tha. Mujhe lagta hai ki agar onboarding flow zyada intuitive banate toh zyada asaani hoti nayi cheezein samajhne mein. Overall, ye zaroori tha ki main khud effort doon, aapko thoda aur proactive rehna chahiye help dene mein. Is kaam mein success tabhi milega jab aap users ke liye smooth aur kam confusing experience denge, jo main abhi thoda missing mehsoos karta hoon.

Arjun TalwarMizoram, IndiaExperience: Published:
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