Kaafi mehnat karni padi, khud try karte karte samajh paya support
Support se baat karne mein mujhe zyada madad nahi mili, sab kuch khud explore karna pada, jo time-consuming tha. Telephonic support hone ke bawajood, major problems ke solutions pe mujhe lagatar follow up karna pada, aur kaafi cheezein trial and error se samajhna pada. Software use karna expected se complicated nikla, training jo thi woh bhi thodi generic lagti thi. Network ya dialer issues ke solution ke liye instructions bhi clear nahi mil rahe the. Jo help chahiye thi, woh mostly documentation mein thi, par woh bhi incomplete lagta hai. Mujhe lagta hai ki agar proactive guidance hoti toh shayad better hota, par abhi toh kaafi frustration hui is process mein. Vo toh tha ki sab kuch khud karna padha, support team jyada helpful nahi thi in real sense, isliye yeh mera experience raha.