Kaafi mehnat karni padi but kuch faayda bhi hua
Training aur onboarding kaafi mixed laga mujhe. Starting mein jab dialer aur calling tools setup kar raha tha, toh thodi dikkat aayi because instructions itne clear nahi the. Thoda struggle karna pada samajhne mein ki kaise automatic updates chalu karni hain aur database ko apne workflow se link karna hai. Lekin jo onboarding session tha, usmein ek particular step tha jahan mujhe manually apni settings adjust karni thi - woh thoda confusing tha, mujhe laga ki wo thoda aur simple ho sakta tha. Baaki ke features jaise ki billing aur invoicing thoda time liya samajhne mein, par jab set ho gaya, toh overall experience acha tha. Telephonic support bhi mila jab zarurat padhi, jisme thodi help hui. Toh ye training aur onboarding mix tha: kuch cheezein main khud samajh raha tha, kuch clear instructions mil rahi thi. Aise lagta hai ki thoda aur simple onboarding flow bana diya jaye toh naye users ke liye zyada helpful hoga, varna thoda extra mehnat lagti hai.