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WFHI review

Kaafi kuch khud se figure out karna padta, thoda tiring experience tha

4 out of 54 of 5Unverified experienceSupport and communication

Kaafi kuch khud se figure out karna padta, thoda tiring experience tha

Main soch rahi thi ki WFHI ki support system se main zyada help paungi, lekin jo mujhe mila, uss hisaab se mujhe kaafi kuch khud hi samajhna pada. Dialer tools use karte waqt mujhe kai baar zyada clarity nahi mili, toh mujhe khud hi try kar ke seekhna pada. Training material achha tha, par practical implementation mein mujhe lagta tha ki thoda aur guidance chahiye tha. Kabhi kabhi database feature ya workflow setup me mujhe confusion hoti thi, par support team ka response slow hone ki wajah se mujhe hesitate karna padta tha call karne mein. Overall feeling yeh thi ki yeh pura system thoda over-complicated hai, jisme thoda patience rakhna padta hai. Main repeat kar rahi hoon, lekin jo bhi doubts the unhe main normally khud hi sort out karti thi, kabhi kabhi support ko approach karna pada general check ke liye. Agar thoda aur proactive help milti, toh training aur on-boarding process zyada smooth hota. Lekin ye bhi sahi hai ki automatic updates se software hamesha fresh raha.

Kashish SanyalManipur, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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